Use the same sign-in method that created the account. A password reset will not fix a Google, Microsoft, or Apple login.
Choose the correct method
If you created the account with Google, choose Continue with Google.
If you used Microsoft or organization login, choose Continue with Microsoft.
If you used Apple, choose Continue with Apple. Apple Hide My Email may use a private-relay address.
If you created an email-and-password account, enter that email and password.
If an emailed sign-in code is offered, only the newest code works; requesting a new code replaces the older one.
Reset an email-account password
Enter the account email.
Check the inbox and spam folder for the reset message.
Complete the reset using the newest message.
If you are locked out
Wait before retrying after too many failed attempts. Confirm the account email and provider instead of repeatedly requesting codes or resets.
Related guides
Still need help?
Open the support messenger in the bottom-right corner of this Help Center. Include the email on your Skriber account, the device and app or browser you used, a short description of what you see.
Do not send passwords, full payment-card numbers, or unnecessary patient-identifying information.