Skip to main content

Fix microphone access on Mac

Allow Chrome to use the correct microphone on macOS and confirm Skriber can hear it.

Check both macOS privacy permission and Chrome site permission. Then make a short test visit before recording a patient.

1. Choose the microphone in macOS

  1. Open System Settings and choose Sound.

  2. Under Input, select the microphone you want to use.

  3. Speak and confirm that the input level moves.

2. Allow Chrome in macOS

  1. Open System Settings → Privacy & Security → Microphone.

  2. Turn on access for Google Chrome.

  3. Quit and reopen Chrome if you changed the setting.

3. Allow the Skriber website in Chrome

  1. Open app.skriber.com.

  2. Select the site-controls icon at the left of the address bar.

  3. Set Microphone to Allow, then reload the page.

  4. Start a test visit and confirm that the microphone level moves.

If the wrong microphone keeps appearing

Disconnect unused headsets or continuity microphones, close other apps that may be using audio, and select the intended input again. Restart Chrome if needed.

Still need help?

Open the support messenger in the bottom-right corner of this Help Center. Include the email on your Skriber account, the device and app or browser you used, a short description of what you see.

Do not send passwords, full payment-card numbers, or unnecessary patient-identifying information.

Related Articles
Did this answer your question?