Problem:
Skriber is having problems accessing your microphone properly on your Mac. You might see the following message:
Solution:
We understand that this is a frustrating situation, and we're here to help you get back on track! Please follow these troubleshooting steps to resolve the issue:
1. Check Your Microphone Connection and Settings:
Ensure that the microphone is connected properly to your Mac.
Make sure the microphone is turned on, not muted, and has batteries if required.
2. Verify Your Mac Sound Settings:
Click on the Apple Menu () and select System Preferences.
Open Sound and then click on the Input tab.
From the list of devices, select the correct microphone that you want to use with Skriber.
Make sure the Input volume slider is set to an appropriate level.
3. Try a Different Browser:
We recommend using Google Chrome browser for the best results.
We hope these steps help you resolve the microphone issue you’re experiencing. If none of the above solutions work, please don't hesitate to reach out to our support team at [email protected].