If Skriber cannot hear you on Mac, check both macOS microphone settings and Chrome site permissions. Use Chrome for desktop recording whenever possible.
Quick check
Open app.skriber.com in Chrome.
Start a test visit before seeing a patient.
Confirm the microphone indicator moves when you speak.
If Chrome asks for permission, choose Allow.
Allow microphone access in macOS
Open System Settings.
Go to Privacy & Security.
Select Microphone.
Make sure Chrome is allowed to use the microphone.
Restart Chrome if you changed this setting.
Choose the correct microphone
Open System Settings.
Go to Sound.
Select Input.
Choose the microphone you want to use.
Speak and confirm the input level moves.
Allow microphone access in Chrome
Open app.skriber.com in Chrome.
Select the lock or settings icon next to the address bar.
Allow microphone access for Skriber.
Refresh the page.
During recording
Keep the Skriber tab open and visible.
Keep the computer awake.
Do not close Chrome while uploading or processing.
Use a stable internet connection.
If it still does not work
Restart Chrome, check the microphone again, or try a different input device. Contact support if recordings still fail after permissions are correct.