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How to cancel you Skriber Subscription?

Updated over a week ago

Steps

  1. Go to Settings > My Plan

  2. Click on Manage Subscription dropdown.

  3. Click on Cancel Subscription.

  4. Fill the cancelation questionnaire and select the appropriate reason for your cancelation.

  5. Complete the form to confirm your Cancelation.

FAQ

I clicked on “Manage Subscription” but don’t see the cancellation option. Why?

To see the cancellation dropdown, you must have an active SkriberOne subscription. If your subscription is inactive, this option will not appear. Please ensure your plan is currently active before proceeding.


Why am I asked to fill out a questionnaire before cancelling?

We ask for your feedback to help improve Skriber. Your responses directly contribute to enhancing the product and shaping future updates. It only takes a moment and makes a big difference.


What happens if I accept the discount coupon during cancellation?

If you accept the discount coupon:

  • The coupon will be automatically applied to your subscription.

  • You’ll be charged a reduced amount starting from your next billing cycle, valid for the duration mentioned in the coupon.


What happens if I book a one-on-one session?

By choosing this option:

  • You'll be able to schedule a slot via Calendly.

  • A member of the Skriber team will join your session to:

    • Answer your questions

    • Help resolve issues

    • Guide you through any challenges you're facing with the product
      This is a great opportunity to get personalized help before making your final decision.


Is there an alternate way to cancel my subscription?

Yes. While we recommend using the in-app “Manage Subscription” option for the fastest experience, you can also:

  • Contact Skriber customer support to request cancellation manually.

⚠️ Please note: This method may take longer to process compared to doing it yourself through the platform.

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